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Why am I seeing out-of-date information on my credit report?
Why am I seeing out-of-date information on my credit report?
Updated over 2 months ago

We provide a platform where you can view your TransUnion credit report. It can take up to 6-8 weeks for your lenders to update TransUnion of any new information.

It’s a good idea to check when your lender last provided an update to TransUnion by clicking "See More" next to the account. Each time you login we’ll update your credit report if our data suggests there’s been a change with TransUnion, or if it’s been more than a week since your last report update. Credit reports are updated a maximum of once per day.

Usually, lenders update their information with TransUnion around the same time every month, so it’s worth checking back at the same time the following month and you should see your new information.

If your lender hasn’t updated TransUnion shortly after you expect them to, you may want to contact them directly and ask when you can expect an update on your TransUnion report.

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