Top Tips and Additional Support

All about where to find help, fraud awareness and managing debt
Managing debt
Which organisations can help me with debt?
If you’re struggling to make payments or recent life changes have affected your finances, free debt help is available from a number of charities: We’v...
How can I find out how much debt I owe?
One of the first steps in starting to manage your debt is to understand how much you owe. You can find out how much you owe by: Asking your lenders - ...
Are you worried about your finances?
If you’re worried about your finances there are things you can do to help: 1. Talk to someone - we’ve partnered with Money Wellness , a free, imparti...
I'm paying interest on my balances, what actions can I take?
If you’re paying interest on your balances, there are options available to move your balance or reduce the interest you’re paying. Personal loans : lo...
Can a loan help me build my credit score?
Most forms of credit can have a positive influence on your credit score when managed correctly. Loans can be seen as a positive way to build your cred...
Should I close credit accounts I no longer use?
Before closing any accounts, you need to think carefully about what you may need credit for soon. If you have several accounts open and are not using ...
Can a pre-paid card help me to improve my credit score?
A pre-paid card will not require you to pass a credit check and some, such as Cashplus credit cards, provide a credit building service for a monthly f...
Can payday loans make it harder for me to get credit?
We understand that not everybody will be accepted when applying for credit from conventional lenders. Short-term loan companies have a much higher app...
What is a County Court Judgment (CCJ)?
In England, Wales, and Northern Ireland, a County Court Judgment (‘CCJ’) is where a court orders you to pay back a sum of money you owe. This is publi...
What does “Enforcing a debt by diligence” mean?
This is the Scottish equivalent of a County Court Judgment. Enforcing a debt by diligence can be issued by the sheriff court. The court can issue a su...
What happens if I don’t keep to the terms of my CCJ?
Where possible, try your best to keep on top of your CCJ payments. If you don’t, the penalties can become much worse, as bailiffs may get involved. Yo...
What is Bankruptcy?
Bankruptcy is one example of the various types of personal insolvencies. This is usually seen as a last resort when a person cannot repay their outsta...
What is a payment holiday?
A payment holiday is an agreement you can apply for with your lender to stop or reduce the payments you’re making. This can be used for credit card, l...
Struggling with debt?
If you’re worried about money, you’re not alone. No matter how overwhelming your position may feel at the moment, there are ways to get through period...
What is Breathing Space and how can I apply?
Breathing space is a government scheme that protects people from creditors taking enforcement action or contacting you for payments for 60 days. This...