I’m having technical difficulties with your app or website

We appreciate that everyone has different levels of experience with technology and we’re here to help! Sometimes a technical issue will be out of your control and we’ll need to investigate and fix it for you.

Please reach out to us via email on [email protected] and one of our team can talk you through how to resolve the issue you’re experiencing.

If you know, it’d really help our team to investigate if you can let us know what device or browser you’re using. Screenshots are also welcome if you can send them!