Open Banking

There are many different types of gambling, and some are more obvious than others. Payments flagged as gambling on your affordability insights can inc...

Your affordability insights show you how lenders may view your financial behaviour. If you’re seeing lots of negative aspects, you may wish to work on...

Accessing your affordability insights will help you to understand how lenders will assess your affordability. Plus, it’ll identify which behaviours yo...

Affordability is a measurement used by lenders to assess whether you can afford to repay the amount you’re wanting to borrow, in addition to your curr...

Your affordability insights show you how lenders may view your financial behaviour. We’ll show you aspects of your financial behaviour that have a pos...

Regular spending vs income: Having money left over each month shows lenders you’re financially responsible. If your regular spending exceeds your inc...

Your affordability insights looks at the following activity in your open banking data: Regular spending vs income Income Savings Employment Buy now, p...

No, we don’t use or know any of your online banking login details so you don’t need to update any login details with us for your bank. But, if your ba...

No, connecting your bank account in the TotallyMoney app will not affect your credit score.

Connecting your bank account means you’ll get a more personalised TotallyMoney experience. This includes: Exclusive access to our latest feature that ...

We partner with Bud (Bud Financial Limited) to securely connect your TotallyMoney account to your bank account. TotallyMoney is an agent of Bud, and w...

By using open banking, TotallyMoney wants to give you a more personalised experience and greater control of your finances — all in one place. By conne...

Open banking is a new way to help you understand your finances, and see if there are better ways you could manage your money. Using open banking, you ...

Connection issues are often temporary and your bank may be having some connection issues at the moment, or there may have been an interruption during ...

Check the region that your phone is set to. If the region is set to somewhere outside the UK, this can cause the options for the UK to become unavaila...

Your bank account provider may be experiencing some issues. Give it some time and try again. You can also try closing your app, waiting a few minutes,...

It’s important to know that some of the information shown is estimated. Here is a bit more information about why some of it may look incorrect: Your b...

For those who have an arranged overdraft, you may see your overdraft flagged on Monitor in two ways: If you have upcoming bills that might not be cove...

If it looks like you don’t have enough money to cover an upcoming bill, there are some things you can do address this: Speak to your lender or provide...

We estimate your income based on what we see come into your connected bank account from the past 3 months, which can include any employment income and...

The Monitor feature uses open banking data to show you your monthly bills and payments. This means some of the information is estimated and may show i...

There are four different flags that you may see in Monitor, which will show just above your balance after bills amount. The four states include: Low b...

This feature shows which of your monthly bills and payments will have an impact on your credit score. You’ll also be able to see the status of these b...

If there are any bills or payments that you would like to be excluded from your list of regular monthly bills, you are now able to so. This means that...

If you’ve connected your account in the Monitor tab, you may see some of your bills highlighted as ‘at risk’. We will highlight bills that are at risk...

Yes. Excluding a bill in the Monitor tab won’t change your financial commitments, so you’ll still need to make these payments even if you’ve excluded ...

If you’ve excluded a bill that you now want to include, you can add it back. There are two ways to to this: Scroll to the bottom of your list of bills...

There are 2 ways to update your month start date. This will change your balance after bills amount. Tap on the pen icon next to the date range Click o...

If your month start date is 31st and there are less than 31 days in the month then we'll start the calculation on the last day of that month. For exam...

This section will display an amount which shows what your balance will be after your monthly bills and payments. To calculate this, we take your conne...

To get the most out of the feature, we will send you push notifications to keep you updated. These notifications let you know when your balance is low...

You can set up an alert amount for your balance after bills. This means we’ll let you know when your balance after bills is close to this amount. The ...

No, the information you see about your connected bank account does not directly impact your credit score or report. But, some of the things we highlig...

Our open banking partner, Bud, uses thousands of bits of data to learn which transactions fit into each category. When there is a new transaction, it ...

Bud looks for any payment that is regular. For example, if you do a weekly or monthly shop with a supermarket, this could also appear alongside your b...

1. Log in to the TotallyMoney app 2. Select your Account page by tapping the icon in the top right hand corner 3. Select ‘connected accounts’ from the...

We use open banking to power two of the features you may see on the TotallyMoney app: Monitor and Affordability insights. At the moment, the Monitor f...

Your bank account will stay connected to TotallyMoney for 90 days. After 90 days you’ll need to reconnect your account. You can do this by logging int...

Due to open banking regulations, you’ll need to renew the connection to your bank account through TotallyMoney every 90 days. This is so that you have...

Choose ‘select your bank account’ when the TotallyMoney app asks you. You’ll be taken to our partner, Bud, where you can select the bank you want to c...

We recommend connecting your main bank account, the one most of your monthly bills come out from. Our open banking partner, Bud, has a list of banks y...

Neither TotallyMoney, Bud, or our lending partners can see your bank account security information. All of the services the TotallyMoney app offer via ...

We use your data to provide more personalised recommendations, to help you make more informed financial decisions. We don’t share your data with anybo...