From July to December, the Local Council may not update the electoral register with any of the credit reference agencies whilst they complete their ‘annual canvass’.

If you change address during this period, you will typically receive a letter from the council advising that you will be added to the electoral register in January of the following year.

If the update of your electoral registration status is delayed because of the ‘annual canvass’, you can add a Notice of Correction, including proof of registration from your local council to explain your circumstances. You can find out how to add a notice of correction here.

For all other times during the year, your credit report can take up to six weeks to be updated once the electoral register inform the credit reference agencies. Once your report has been updated, you will see this update in your TotallyMoney account.