Just to assure you, searches on your credit file from TotallyMoney are not as a result of an application for credit, as we only conduct soft searches. These do not impact your credit rating and lenders cannot act on them when assessing an application for credit.
If you’ve seen searches on your credit report from us that you don’t recognise, this could be because:
- You’ve created an account with us to try to access your free credit report
- You’ve used our eligibility service to compare credit cards or loans
- A third party has used your details to sign up to our service without your knowledge
If you don’t believe you have used our service before, please send us a summary of what you've seen, your full name, date of birth, and post code here.
Otherwise, using our service will generate soft searches when updating your Borrowing Power or every time you check your eligibility.