Open Banking

General

• Who do you partner with for open banking?
• Why are you now offering open banking services?
• What is open banking?
• Will open banking affect my credit score?
• Why should I connect my accounts?

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Connecting an account

• Which bank account should I connect?
• Can I add a joint account to my app?
• My bank isn’t listed, what can I do?
• How do I connect my account?
• What do I need to connect my account?

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Removing an account

• How do I disconnect my bank account from my TotallyMoney account?

Our New Open Banking Feature

• What is the new open banking feature?
• Where can I find it?
• I've connected my account but nothing appears?
• How does Bud categorise my transactions?
• Why are some of the payments listed not bills?

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Errors

• I tried connecting my bank account, but it didn’t work
• I can't complete the process for connecting my bank account, as an error occurs
• I can't see any banking providers in the list?

Data and Security

• What do you do with my data?
• Who can see my bank account security information?
• Do you store my sensitive banking data?
• Can Bud or any other party see my online banking login details?