All of the credit info you see in Credit Assistant comes from our partner, TransUnion.
If your bank or lender doesn’t share your account info with TransUnion, it won’t be included in Credit Assistant.
Alternatively, if you’ve recently applied and been accepted for a new credit product, it can take lenders around six weeks to update this info with the credit reference agencies.
Once your lender provides this info to TransUnion, it should then be visible in your Credit Assistant.