If you’re looking to stop Credit Report or Borrowing Power emails
These emails are part of our service to you, which means we are obliged to send them. We are required to let you know when your credit information has been searched and updated. Without these emails, we are unable to inform you that this part of our service has happened.
If you'd no longer like to receive our full service, unfortunately you will need to request for your account to be closed. You can do so by going to 'My Account', 'Edit My Details' and then clicking 'Close My Account'.
If you want to unsubscribe from product alerts or marketing emails
If you'd no longer like to receive our marketing emails, you can unsubscribe at any time by clicking the ‘unsubscribe’ link at the bottom of the email. Otherwise, simply visit your preference centre from your TotallyMoney account, where you can resubscribe later if you wish to.