When you receive your Credit Report, you should go through all your details to check that everything is correct, as any inaccurate information could be impacting your credit score.
You should confirm that your name, including any middle names and/or previous names are correct and that any address details are also listed correctly.
You should also check your financial records to make sure that it truly reflects your accounts financial history. If there are missed payments that you do not recognise, this could be because the account has defaulted from the original agreement with the lender. We can assure you, that these missed payments highlighted have no further impact on your score than the default is already having.
It can take lenders around six weeks to update your account information with the credit reference agencies, so don’t be concerned if your latest payments are not listed on your current credit report.
If you do notice anything incorrect on your report, you will need to raise a dispute with TransUnion. You can raise a dispute by selecting the ‘raise a dispute’ link on your credit report under the relevant section.
Raising a dispute will flag the issue with TransUnion, who will follow up with the lender directly for you, in an attempt to amend your information. Please note it may take up to 28 days to hear back from TransUnion as this is the time they are required to provide lenders with, in order to investigate the issue.