You may know Citizens Advice under their former name, The Citizens Advice Bureau. Their name may have changed, but their mission has stayed the same – to give free and confidential advice and information to people about their problems.
Their services cover a range of factors, from legal issues to family situations, from health queries to debt and financial worries. They have 70 years of experience under their belt and in the last year alone they talked to over 2 million people directly and over 40 million people accessed their online advice pages.
They are independent and impartial, and they put you first in every situation. Citizens Advice’s services are tailored to put your concerns at the forefront of the situation. They’re for everyone and anyone. And they’re free.
They are constantly updating and revising their understanding of the issues that their consumers face. Citizen Advice’s research allows them to identify emerging issues, what is causing them, and what is the best way to approach them.
Citizens Advice have nearly 30,000 members of staff who are expertly trained, a large majority of which are volunteers. As a framework of over 200 independent charities, and with a presence in 2,600 local community centres, Citizens Advice is rarely out of reach.
Citizens Advice has a huge impact. Citizens Advice has a huge impact, with seventy per cent feeling they had their problem solved.
Even if Citizens Advice feel they are not the best qualified to answer your query, they help you find the right help for you.
To find out more you can visit https://www.citizensadvice.org.uk/