TotallyMoney would never call you to offer a loan or credit card or discuss your account details. If you have received a call claiming to be from TotallyMoney, this is not legitimate and you should block the number and not disclose any of your details over the phone.
If you believe someone has called you impersonating TotallyMoney, please get in touch by emailing help@totallymoney and one of our team can investigate this for you. We would also advise that you:
- Update your TotallyMoney password if you believe your account may have been compromised
- Contact your bank if you gave out any financial details
- Report the incident to Action Fraud
If you’re worried that your personal details have been stolen, consider registering for CIFAS so organisations carry out additional checks on credit applications in your details